Privacy Policy

Effective November 4, 2026. Updated November 6, 2026. This policy explains how Top Contractors Near Me handles information for its contractor directory, accounts, inquiries, reviews, and memberships.

Who operates this website

Top Contractors Near Me is operated by Zevonix Business Suite (“we,” “us,” or “our”). Privacy questions and rights requests: [email protected]. General account and billing help: [email protected]. Zevonix Business Suite, 4845 Belle Terre Parkway, C28, Palm Coast, FL 32164, United States.

Information we collect and why

• Account information: name, email address, password authentication information, organization membership, verification records, and account changes, to provide and protect your account. Passwords are stored using WordPress password hashing.
• Business listings: business name, descriptions, contact information designated for publication, website, business hours, specialties, project types, service communities, license information, logos, project photos, image titles/descriptions, and optional video/social links. We use this information to create, moderate, and display business profiles.
• Ownership claims: your role, explanation, and uploaded supporting documents, such as registration records or domain receipts, to review your authority to manage a business. Documents are stored outside the public media library and are restricted to authorized administrators. Redact unrelated financial details, government identifiers, and other unnecessary personal information.
• Inquiries: your name, email, phone number, message, sharing acknowledgment, and confirmation records. We use them to confirm the request, prevent abuse, and deliver it to the selected business after you approve it.
• Reviews: display name, rating, review text, email verification information, business replies, and moderation records. Approved names, ratings, reviews, and replies are public. Your verification email address is not published with your review. Email verification confirms access to an address; it does not establish that a purchase occurred.
• Membership and payment records: selected plan, Stripe customer/subscription/invoice references, payment status, billing periods, and billing changes, to administer subscriptions, provide paid features, and investigate billing problems. Payment details are entered on Stripe-hosted pages. This website does not receive or store full card numbers or card security codes.
• Technical and security information: IP addresses and request/browser information processed by our hosting and security providers, account/security events, and abuse-prevention identifiers. We use these to serve the website, diagnose failures, limit spam, and protect accounts. Some application rate limits use keyed hashes rather than storing the original identifier.

Unclaimed business listings and invitations

We may prepare unclaimed business profiles using business websites, professional directories, and business contact records supplied to us. Public profiles show selected business information, such as a business name, specialty, community, website, and published business phone number. Unclaimed details have not been confirmed by the business. We keep source contact records, invitation recipient emails, and private claim tokens out of public business profiles.

Private invitations use expiring, single-use links. Opening a link does not create an account or transfer ownership. Claimants must confirm their authority and accept the Terms. Access to a contact email independently confirmed on the business website may support a simplified claim; other invited claims require independent ownership review. Claiming a listing does not verify licensing, insurance, or work quality. To request a correction or removal of an unclaimed profile, contact [email protected] or [email protected].

Public information and private requests

Published listing fields, approved images, approved reviews/replies, and published articles can be viewed, copied, or indexed by others. Do not put private customer information in these fields. Keep private residential addresses out of public listing fields unless you intend to publish them. Uploaded public images may contain embedded metadata; remove private location information before uploading.

An inquiry is not shown to the business or sent to its assigned recipient until you confirm it through the email confirmation process. Before confirmation, authorized administrators can access it for operations and abuse handling. After confirmation, the selected business receives your name, email, phone, and message by email and in its private workspace. We do not broadcast the request to other businesses. Once delivered, the recipient business is responsible for its own use and retention of the message; deleting our copy cannot recall its email.

Finding nearby communities

When available, Cloudflare supplies an approximate location derived from the connection IP address. Our nearby-community endpoint uses it to return nearby cities; it does not return the IP address or coordinates or create a persistent visitor-location record. Network and security providers may separately maintain request logs.

If you choose Use my location, your browser requests permission. The directory uses those device coordinates in browser memory to order communities and does not send them to this website’s server. You can decline and select a city instead. Ordinary city searches are sent to our directory endpoint to retrieve matching communities and may appear in request logs.

Service providers and other recipients

We disclose information as needed to hosting, content delivery, security, email, payment, and other service providers that support the requested service. Zevonix Cloud provides hosting/website services; Cloudflare supports network delivery/security and Web Analytics; Stripe processes payments and billing. Authorized staff can access information needed for support, moderation, security, and administration.

We may also disclose information when legally required, to investigate abuse or protect rights and safety, or in a business transfer subject to applicable privacy requirements. We do not sell customer inquiries or provide them to unrelated contractors for marketing. No advertising pixels or cross-site advertising integrations are configured on this website. Introducing them requires a fresh privacy and consent review.

Stripe also processes information for its own payment, fraud prevention, and legal purposes under its Privacy Policy. External business websites and social links have their own policies.

Optional Google Business Profile connection

Top Contractors Near Me’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use this data only to provide the business-authorized profile connection and attributed review display. We do not sell Google user data, use it for advertising, or send it to AI models for article generation or training. Google authorization tokens are encrypted on our server while the connection remains active; temporary profile choices expire after ten minutes and cached review content expires after six hours. Expired content is not displayed and is removed through scheduled cleanup. Disconnecting removes our saved connection and cached Google content.

Professional and Premium businesses may authorize a Google connection when the integration is enabled and approved. Google sign-in alone does not connect every business: an authorized manager selects a profile, and we review its match to the listing. We access authorized profile information and reviews to display attributed Google reviews separately from reviews submitted to this directory. The requested Google scope permits business management, but this integration does not edit the profile or post review replies.

Authorization credentials are protected in server-side storage and are not public. Disconnect Google in the Reviews workspace to remove our saved connection and cached reviews; you may also revoke access in your Google Account. Reviews submitted here are not automatically posted to Google. A Google review link opens Google’s own review flow, governed by Google’s policies.

Optional AI-assisted Premium articles

If you authorize Article preparation, we send supplied business facts, approved public profile information, and selected image titles/descriptions to OpenAI to prepare a draft. We do not include private inquiries, ownership documents, payment credentials, or image files in the writing request. This website inserts approved uploaded images. Do not supply private customer information in Article facts or image descriptions.

Drafts are available to authorized workspace members and directory administrators. Publication requires your approval of the current draft and final editorial review; published features are labeled as sponsored. The request is configured not to store the response as an OpenAI application object, but that setting does not guarantee zero provider retention. Provider processing and retention are subject to the applicable service agreement and data controls. Contact us about corrections, withdrawal of unpublished authorization, or removal requests.

Cookies, analytics and embedded content

Essential cookies support requested account, security, form and billing functions. Optional Google Analytics 4 is managed through Google Tag Manager and remains blocked until you accept analytics. It measures visits, selected directory interactions and successful conversions using technical and pseudonymous information. We do not include names, contact details, inquiry text, precise coordinates, verification tokens or raw URL query strings in analytics event payloads. Advertising and remarketing tags are not enabled.

Use Cookie preferences in the footer to reject analytics or withdraw consent. A detected Global Privacy Control signal blocks optional Google analytics. Google Analytics cookies may last up to 400 days, although the website requests a shorter 60-day expiry; the consent-choice cookie lasts up to 180 days. Analytics event/user data retention is two months, while aggregate reports can persist separately. Conversion receipts become unavailable after 24 hours and are removed by the next daily cleanup job; tab-level deduplication lasts for the tab session.

Cloudflare’s separately disclosed cookie-free performance analytics and network/security services may still process technical requests. YouTube connects only after you choose to load a video; Stripe processes billing on its hosted pages. Read our Cookie & embedded content notice for purposes, providers, durations and controls, and Google’s Privacy Policy for its processing. Cookie-free does not mean no processing of technical information.

How long information is kept

We keep account and listing information while needed to provide the account/directory service, and keep billing, consent, moderation, security, and dispute records as needed for their purposes and applicable legal obligations. Ending a paid plan does not delete the account or saved listing content. Ask us separately about closure, export, correction, or deletion.

Unconfirmed inquiry links expire after 24 hours; the scheduled cleanup removes unconfirmed inquiries once their links have been expired for seven days. Unconfirmed reviews are scheduled for deletion after seven days. Short-lived form recovery data generally expires within five to fifteen minutes. Scheduled cleanup depends on scheduled jobs running successfully. Confirmed inquiries, ownership evidence, account records, and moderation histories are reviewed for deletion through our privacy-request process rather than an automatic age-based purge. We retain them only while reasonably needed for the service, ownership review, fraud prevention, disputes, or legal obligations. We review necessity when resolving claims, closing accounts, and responding to privacy requests; a paid cancellation alone is not an account-deletion request. Backups may retain removed data until the relevant backup expires, subject to legal preservation needs.

Your privacy choices and requests

You can edit supported account fields and listing details in your dashboard, remove eligible uploaded images, disconnect Google, decline device location, and manage billing through the membership panel. Contact the operator to request access/export, correction, deletion, account closure, or help with a privacy concern. We may verify identity and authority before releasing or deleting information. Do not send passwords, full card numbers, or unredacted ownership records by ordinary email.

Depending on your location and applicable law, you may have additional rights to know/access information, obtain a portable copy, correct it, delete it, withdraw consent, restrict or object to processing, opt out of sale/sharing or targeted advertising, appeal a denied request, or complain to the appropriate regulator. We will explain any lawful exception when responding. We do not penalize you for exercising applicable rights. No sale/sharing advertising operation is configured for a Global Privacy Control signal to opt out of on this website; any future such operation must honor applicable signals and opt-out requirements.

Security, location of processing, and children

We use access controls, HTTPS, protected document/credential storage, and other safeguards appropriate to the service. No system is perfectly secure. This U.S.-focused service and its providers may process information in the United States and other countries. The directory is intended for projects and businesses in the United States.

Accounts, subscriptions, and project inquiries are intended for adults and authorized business representatives, not children under 18. Do not submit information about children. Contact us if you believe a child provided personal information.

Updates and contact

We will date policy changes and provide additional notice when required. New uses requiring consent will not be authorized merely by changing this page. Send questions, rights requests, or appeals to [email protected] or our business mailing address above.