Terms & Conditions
Directory use, business responsibilities, memberships, and billing terms.
Effective November 4, 2026. These Terms & Conditions cover use of Top Contractors Near Me, business listings, customer submissions, and directory memberships. They do not replace the separate contract you make with a contractor.
Operator and eligibility
Top Contractors Near Me is operated by Zevonix Business Suite (“we,” “us,” or “our”). For account, listing, and billing help, contact [email protected]. For privacy requests, contact [email protected]. Zevonix Business Suite, 4845 Belle Terre Parkway, C28, Palm Coast, FL 32164, United States. You must be at least 18 and authorized to act for any business you represent. Do not use another person’s account or misrepresent your authority.
What the directory provides
We provide business information, search, listing management, resources, and a way to contact selected businesses for residential, commercial, industrial, and institutional projects. We do not perform the listed contracting work, employ the listed contractors, act as a project general contractor, or become a party to your project agreement. We do not process payments for construction work.
A listing, ownership claim approval, review, paid membership, article, or recorded credential check is not a recommendation or guarantee of quality, safety, suitability, licensing, insurance, availability, or outcomes. A recorded credential check describes the source and date of that check. Independently confirm current licenses, insurance, references, permits, site requirements, scope, payment milestones, warranties, and written project terms before hiring.
Resources are general information rather than project-specific engineering, safety, legal, or other professional advice. Search availability varies by community. Membership does not guarantee leads, rankings, impressions, sales, or return on investment.
Accounts and listing responsibilities
Provide accurate details, protect your account, keep your email current, and notify us of suspected misuse. Business representatives must have authority to manage the listing and rights to its name, logo, descriptions, images, videos, and linked materials. Supply accurate specialties, service areas, hours, credentials, and contact information. Do not publish private customer information, false credentials, misleading service claims, or images you lack permission to use.
New listings, material listing changes, images, claims, reviews, and articles may require moderation. Submitting a listing or paying for a plan does not guarantee publication. Claims may require private evidence and can be denied where ownership cannot be established. Ownership approval does not certify trade qualifications. We may correct, restrict, decline, or remove material that violates these terms, infringes rights, is unsafe, or is materially misleading. Contact us to ask for a review of a moderation decision.
Your content and permissions
You retain ownership of content you submit. You give us a nonexclusive permission to host, copy, resize/format, display, and distribute that content as needed to operate the requested listing, review, or approved article, and to let our service providers perform those tasks. This permission does not authorize selling your private inquiries or using private ownership documents as advertisements. Public copies made by third parties or search engines may remain outside our control after removal.
Do not upload unnecessary sensitive information or confidential facility/security details. Remove private image metadata and obtain any required permissions for people, properties, and project materials pictured. Report an alleged infringement with the affected URL, a description of the rights involved, your contact information, and supporting details so we can investigate.
Inquiries and reviews
Inquiries require a name, email, phone, project message, and sharing acknowledgment. You must complete the email confirmation step before the selected business receives the request by email and in its private dashboard. Confirmation does not guarantee the business will respond or accept the job. Do not submit emergencies, abusive messages, unrelated marketing, or sensitive information unnecessary for the conversation.
Reviews must describe a real, relevant experience and disclose material relationships where applicable. Do not submit fabricated, purchased, coordinated, retaliatory, or self-authored customer reviews, threats, confidential information, or unlawful content. Reviews go through email confirmation and moderation. A negative opinion is not by itself a reason for removal, and purchasing a membership does not purchase removal of criticism. Business replies are also subject to moderation. Google reviews and review links are identified separately and remain subject to Google’s own rules.
Membership plans
Free membership has no recurring fee. The current monthly plan structure is Starter $5, Professional $15, and Premium $30 in U.S. dollars. The selected plan, recurring amount, interval, applicable taxes, and any immediate charge must be disclosed before you authorize payment. The Plans page describes current allowances. Do not rely on a historical price or feature description instead of the offer you are accepting.
- Free: one project type, one service community, three project photos, and a logo; no embedded videos or social-link feature.
- Starter: one project type, five service communities, ten project photos, one embedded YouTube video, social links, and a logo.
- Professional: two project types, fifteen service communities, twenty-five project photos, two embedded videos, social links, and a logo.
- Premium: all four project types, unrestricted community selections including nationwide coverage, fifty project photos, four embedded videos, social links, and a logo.
Project types are Residential, Commercial, Industrial, and Institutional. Google review display is intended for Professional and Premium, subject to Google approval, an enabled integration, your authorization, and a reviewed profile match. A review-request link is separate from automated review display. Paid status does not purchase independent verification or search priority.
Recurring billing and Stripe
Paid memberships renew automatically each month at the recurring price you expressly authorize until canceled. There is no annual commitment or automatic conversion of a Free account into a paid account in our monthly offer. Stripe handles the hosted checkout, saved payment details, invoices, and customer billing portal. Authorizing a subscription permits the recurring membership charges disclosed at checkout. Stripe is our payment provider, not the provider of the directory service or the contracting work.
Free registration and clicking a plan link do not by themselves authorize a charge. Review and confirm the amount and automatic-renewal terms before completing Stripe checkout. Keep your billing method and billing contact current. A return from checkout is not proof that payment succeeded; paid access is confirmed from Stripe’s payment/subscription status.
Upgrades, downgrades, and cancellation
Open Contractor Dashboard → Your membership → Manage subscription to update payment details, review invoices, change a plan, or cancel through Stripe. Review the displayed charge, credit, and effective date before confirming. Upgrades may take effect immediately and may incur a prorated charge. Downgrades are scheduled for the end of the billing period in our billing configuration. A scheduled change can be subject to Stripe’s displayed change rules.
You can request cancellation at any time. Cancellation stops renewal at the end of the paid period shown in the portal; eligible paid features remain through that period while payment/subscription status is valid. Cancel before the next renewal to avoid its charge. Your account then returns to Free. Signing out, abandoning checkout, hiding a listing, deleting an image, or disconnecting Google does not cancel a subscription. Contact support if you cannot access the portal; support can assist with a cancellation request if the portal is unavailable.
Canceling or downgrading does not automatically delete saved content. Lower plan allowances determine which stored photos, service areas, project types, videos, and social connections appear or are available. Ask separately about account closure or deletion. Any price change requires advance notice and consent where applicable; updating this page alone does not authorize a new charge. Required renewal reminders and billing-change notices must be delivered in accordance with applicable law.
Refunds and billing mistakes
Cancellation takes effect at the end of the paid monthly billing period. Membership fees are nonrefundable, and we do not provide prorated refunds for unused time, except to correct duplicate or incorrect charges or provide refunds required by law. Cancellation stops future renewal rather than refunding the current period. Contact support with the invoice reference and an explanation; never send full card details. Any upgrade charge or billing adjustment is disclosed before confirmation. A scheduled downgrade does not create a refund for unused time in the current paid period.
Failed payments and recovery
Stripe may retry failed payments under the billing retry settings. Paid features can become unavailable when payment is incomplete, past due, unpaid, canceled, or cannot be confirmed; the account can operate at Free allowances while saved content is retained. Updating a card does not itself prove an overdue invoice was paid. Use the billing portal to resolve payment and review outstanding invoices. Paid access resumes after successful payment and subscription confirmation. Cancellation does not erase amounts already properly incurred.
Premium Article benefit
The current benefit is one sponsored Contractor Spotlight per organization after three consecutive completed, qualifying paid Premium months, with current paid Premium access required for preparation/publication. A free preview, prorated upgrade, unpaid period, or gap does not satisfy that waiting period. The business must supply sufficient accurate facts and approved images and expressly authorize AI-assisted preparation. Drafting is limited to three preparation attempts, including revisions.
The draft and its images appear privately in the Article workspace. You must review facts, image rights, and the current version before approving it. Owner approval queues editorial review; it does not publish automatically. We do not promise an independent “top contractor” ranking, invented credentials, a particular search position, or a publication date. Articles are labeled as sponsored. An earned published article is not automatically removed solely because of a later downgrade, but it may be corrected or withdrawn for rights, accuracy, listing status, image removal, or moderation reasons.
Acceptable use and external services
Do not impersonate another business, misuse private data, send spam, manipulate reviews, evade safeguards, compromise accounts, upload malware, or interfere with the service. External sites, Stripe pages, Google features, and YouTube content have their own terms and privacy practices. We do not control those services or their availability.
Service limitations and disputes
To the extent permitted by law, directory information and resources are provided as available without a promise that every entry is complete, current, suitable, or error-free. We are not responsible for a contractor’s independent work or your separate project agreement. Nothing in these terms excludes liability that cannot lawfully be excluded or takes away mandatory consumer rights. These terms do not require arbitration or waive a right to bring a class action.
For a directory, account, content, or billing dispute, contact the operator with the affected listing/invoice reference and requested resolution. For a project dispute, contact the contractor and the appropriate licensing, consumer-protection, or professional authority where relevant. These terms do not prevent a lawful complaint to a regulator.
Privacy and changes
Our Privacy Policy explains information handling, and our Cookie & embedded content notice explains browser technologies. We will date material changes to these terms and provide additional notice or obtain consent where required. For questions about these terms, contact [email protected] or write to our business mailing address above.